Payment methods

Payments

Credit Card via Stripe
Our secure and highly scalable systems maintain over 99.99% uptime. Stripe is certified to the highest compliance standards, ensuring safe and reliable transactions.

Klarna
Pay with your credit or debit card for orders from €5.00 up to €500 or more, depending on the case, in 3 convenient, interest-free installments, due every 4 weeks.

Cash on Delivery (COD) – Italy Only
A COD fee of €1.99 applies and is payable directly to the courier upon delivery.

Bank Transfer
Select "Bank Transfer in Advance" at checkout. After confirming your order, you will receive an email with the exact payment amount and all necessary bank details. Bank transfers must be completed within 6 days of placing the order.

Orders not paid by the 10th day will be automatically canceled.

Shipping

Shipping Costs

• Free shipping in Italy for orders of €100 or more.

• Orders below €100 incur a shipping fee of €6.10.

• COD orders have an additional fee of €1.99.

Delivery Times
Most orders are shipped within 1-3 business days. Some items may take up to 7 business days due to distribution from multiple warehouses.
Actual delivery times depend on product availability at the warehouse closest to your shipping address.

Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your shipment at any time on the courier’s website.

Customer Support
For questions or further assistance, contact our customer service:

• Email: info@citymuscle.com